1.) HOW LONG IS SHIPPING/PROCESSING?
Orders are processed within 3-4 business days before your order is shipped out.
(Processing times may be prolonged to 4-12 business days due to Covid-19.)
•DOMESTIC STANDARD SHIPPING is 3-6 business days based on your location.
•DOMESTIC EXPRESS SHIPPING is 2-4 business based on your location.
(Orders placed on Friday will start processing the next business day, which is Monday.)
2.) WHAT ARE YOUR BUSINESS HOURS?
Our business hours are MONDAY-FRIDAY 10AM-5:30PM EST. We operate on an EST time zone.
We DO NOT work on weekends or holidays.
3.) HOW LONG WILL MY HAIR LAST?
Our quality extensions can last a year+ with proper care and maintenance.
4.) HOW DO I TRACK MY ORDER?
You will be emailed a shipment confirmation email along with a tracking number to track the shipment of your package once your package has been shipped!
5.) HOW MANY BUNDLES SHOULD I PURCHASE?
12"-14" Inches (2 bundles)
16"-20" Inches (3 bundles)
22"-28" Inches (4 bundles or more)
Your order begins processing the day after you purchase.
Have A Question That You Don’t See Listed?
Email Us At: CIASCOLLECTIONLLC@GMAIL.COM
PLEASE ALLOW 24-72 HOURS FOR A RESPONSE