HOW LONG IS SHIPPING/PROCESSING?
Orders are processed within 3-5 business days before your order is shipped out.
•DOMESTIC STANDARD SHIPPING is 3-5 business days based on your location.
•DOMESTIC EXPRESS SHIPPING is 1-3 business based on your location.
This may be extended by a few days because of the holidays.
(Orders placed on Friday will start processing the next business day, which is Monday.)
WHAT ARE YOUR BUSINESS HOURS?
Our business hours are MONDAY-FRIDAY 10AM-5:30PM EST. We operate on an EST time zone.
We DO NOT work on weekends or holidays.
HOW LONG WILL MY HAIR LAST?
Our quality extensions can last 2 years with proper care and maintenance.
HOW DO I TRACK MY ORDER?
You will be emailed a shipment confirmation email along with a tracking number to track the shipment of your package once your package has been shipped!
HOW MANY BUNDLES DO I NEED?
We recommend 2 bundles for lengths 12"-16", 3 bundles for 16"-28", 4 or more bundles for 30"-40"
Your order begins processing the day after you purchase.
Have A Question That You Don’t See Listed?
Email Us At: CIASCOLLECTIONLLC@GMAIL.COM
PLEASE ALLOW 24- 48 HOURS FOR A RESPONSE